Struggling with your HP Pavilion x360 touchscreen not working? Discover effective solutions and troubleshooting tips to fix this issue and restore touch functionality. Explore now!
Having trouble with your HP Pavilion X360 touchscreen? Don’t worry, you’re not alone. Many users face issues with their touchscreens not responding or malfunctioning. In this guide, we’ll walk you through several steps to troubleshoot and fix the problem. Follow these simple solutions, and you should be able to get your touchscreen working again in no time.
1. Restart Your Laptop
Sometimes, the simplest solution can be the most effective. Restarting your HP Pavilion X360 can resolve minor software glitches that might be affecting the touchscreen. Here’s how to do it:
- Click on the Start menu.
- Select the Power button.
- Choose Restart.
Once your laptop restarts, check if the touchscreen is working. If not, move on to the next solution.
2. Enable the Touchscreen in Device Manager
The touchscreen might be disabled in your device settings. Here’s how to check and enable it:
- Press Windows + X and select Device Manager.
- Expand the Human Interface Devices section.
- Right-click on HID-compliant touch screen and select Enable device.
If the touchscreen was disabled, enabling it should fix the problem. If it’s already enabled, proceed to the next step.
3. Update Touchscreen Drivers
Outdated or corrupted drivers can cause the touchscreen to malfunction. Updating the drivers might resolve the issue. Follow these steps:
- Open Device Manager as described earlier.
- Expand the Human Interface Devices section.
- Right-click on HID-compliant touch screen and select Update driver.
- Choose Search automatically for updated driver software.
Windows will search for and install the latest drivers for your touchscreen. After the update, restart your laptop and check if the touchscreen is working.
4. Calibrate the Touchscreen
If your touchscreen is responding inaccurately, calibration might help. Here’s how to calibrate your touchscreen:
- Open the Control Panel.
- Go to Hardware and Sound and select Tablet PC Settings.
- In the Display tab, click Calibrate.
- Follow the on-screen instructions to calibrate your touchscreen.
After calibration, test the touchscreen to see if it’s working correctly.
5. Perform a System Restore
If the touchscreen issue started recently, performing a system restore might help. This will revert your laptop to a previous state before the problem occurred. Here’s how to do it:
- Press Windows + S and type System Restore.
- Select Create a restore point.
- Click on System Restore and follow the prompts.
- Choose a restore point from before the touchscreen issue started.
After the system restore, your laptop will restart. Check if the touchscreen is functioning correctly.
6. Run the Hardware and Devices Troubleshooter
Windows has built-in troubleshooters that can detect and fix common hardware issues. Here’s how to run the Hardware and Devices troubleshooter:
- Press Windows + I to open Settings.
- Go to Update & Security.
- Select Troubleshoot.
- Click on Additional troubleshooters.
- Find and run the Hardware and Devices troubleshooter.
Follow the on-screen instructions to complete the troubleshooting process. Once done, check if the touchscreen is working.
7. Check for Windows Updates
Sometimes, the issue can be due to bugs in the operating system. Ensure your Windows is up to date as updates often include bug fixes. Here’s how to check for updates:
- Press Windows + I to open Settings.
- Go to Update & Security.
- Click on Check for updates.
If updates are available, install them and restart your laptop. Check if this resolves the touchscreen issue.
8. Perform a Clean Boot
A clean boot helps eliminate software conflicts that might cause the touchscreen to stop working. Here’s how to perform a clean boot:
- Press Windows + R, type msconfig, and press Enter.
- In the System Configuration window, go to the Services tab.
- Check Hide all Microsoft services and click Disable all.
- Go to the Startup tab and click Open Task Manager.
- Disable all startup items.
- Close Task Manager and click OK in the System Configuration window.
- Restart your laptop.
After the clean boot, check if the touchscreen works. If it does, you can enable services and startup items one by one to identify the conflicting software.
9. Check for Physical Damage
Physical damage to the touchscreen or the laptop itself can cause it to stop working. Inspect the screen for cracks or damage. Additionally, check the connections inside the laptop if you’re comfortable doing so. If you find any damage, you might need to get the screen replaced.
10. Reset Your Laptop
If none of the above solutions work, you might need to reset your laptop. This will reinstall Windows and can fix any underlying software issues. Here’s how to reset your HP Pavilion X360:
- Press Windows + I to open Settings.
- Go to Update & Security.
- Select Recovery.
- Click on Get started under Reset this PC.
- Choose to either Keep my files or Remove everything.
Follow the on-screen instructions to complete the reset process. After the reset, your laptop should be back to its default settings, and the touchscreen should work if it was a software issue.
Conclusion
Having a non-responsive touchscreen can be frustrating, but with the steps outlined in this guide, you should be able to troubleshoot and fix the problem. Start with the simplest solutions and work your way down the list. If you’ve tried all these steps and the touchscreen is still not working, it might be time to contact HP support or take your laptop to a professional for repair.
We hope this guide helps you resolve your HP Pavilion X360 touchscreen issue. If you have any questions or additional tips, feel free to leave a comment below.
