HP PAVILION X360 Audio Not Working (How to Fix It)

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Experiencing audio issues with your HP Pavilion x360? Discover effective solutions and troubleshooting tips to fix this problem and restore sound functionality. Explore now!

If your HP Pavilion x360’s audio suddenly stops working, it can be frustrating and disruptive. Whether you’re using your laptop for work, school, or entertainment, having sound issues can significantly impact your experience. This comprehensive guide will walk you through various troubleshooting steps to resolve audio problems on your HP Pavilion x360. Follow these steps carefully, and you’ll likely find a solution that works for you.

1. Check the Basics

Before diving into more technical solutions, let’s ensure that the basics are covered:

  • Ensure that the volume is not muted. You can check this by clicking on the speaker icon in the system tray and adjusting the volume slider.
  • Make sure your headphones or external speakers are not plugged in if you are trying to use the laptop’s internal speakers.
  • Restart your laptop. Sometimes, a simple restart can resolve minor software glitches causing the audio issue.

2. Run the Windows Audio Troubleshooter

Windows has a built-in troubleshooter that can automatically detect and fix common audio problems. Here’s how to use it:

  1. Press Windows + I to open the Settings app.
  2. Go to Update & Security.
  3. Select Troubleshoot from the left-hand menu.
  4. Click on Additional troubleshooters.
  5. Under the “Get up and running” section, select Playing Audio and click Run the troubleshooter.
  6. Follow the on-screen instructions to complete the troubleshooting process.

3. Check Audio Settings

Incorrect audio settings can cause sound issues. Make sure the correct playback device is selected:

  1. Right-click on the speaker icon in the system tray and select Open Sound settings.
  2. In the Sound settings window, under the Output section, ensure the correct output device is selected (e.g., Speakers/Headphones).
  3. If the correct device is selected, click on Device properties and then Additional device properties.
  4. In the new window, go to the Advanced tab and make sure the default format is set to a supported value (e.g., 24-bit, 44100 Hz).
  5. Click Apply and then OK.

4. Update or Roll Back Audio Drivers

Outdated or corrupt audio drivers can cause audio issues. You can update or roll back the drivers to see if it resolves the problem:

  1. Press Windows + X and select Device Manager.
  2. Expand the Sound, video, and game controllers section.
  3. Right-click on your audio device (e.g., Realtek High Definition Audio) and select Update driver.
  4. Choose Search automatically for updated driver software. Follow the on-screen instructions to complete the process.
  5. If updating the driver doesn’t work, you can try rolling back to a previous version. Right-click on the audio device, select Properties, go to the Driver tab, and click Roll Back Driver.

5. Reinstall Audio Drivers

If updating or rolling back the drivers doesn’t work, try reinstalling the audio drivers:

  1. Press Windows + X and select Device Manager.
  2. Expand the Sound, video, and game controllers section.
  3. Right-click on your audio device and select Uninstall device.
  4. Check the box that says Delete the driver software for this device and click Uninstall.
  5. Restart your laptop. Windows should automatically reinstall the audio drivers.

6. Check for Windows Updates

Sometimes, Windows updates can include fixes for audio issues. Make sure your system is up-to-date:

  1. Press Windows + I to open the Settings app.
  2. Go to Update & Security.
  3. Click on Check for updates.
  4. If updates are available, download and install them.
  5. Restart your laptop to apply the updates.

7. Disable Audio Enhancements

Audio enhancements can sometimes cause audio issues. Try disabling them to see if it resolves the problem:

  1. Right-click on the speaker icon in the system tray and select Open Sound settings.
  2. In the Sound settings window, under the Output section, click on Device properties.
  3. Click on Additional device properties.
  4. In the new window, go to the Enhancements tab.
  5. Check the box that says Disable all enhancements.
  6. Click Apply and then OK.

8. Check Audio Services

Audio services running on your laptop may have stopped. Ensure that these services are running properly:

  1. Press Windows + R to open the Run dialog box.
  2. Type services.msc and press Enter.
  3. In the Services window, scroll down and locate Windows Audio.
  4. Right-click on Windows Audio and select Restart.
  5. Repeat the same steps for Windows Audio Endpoint Builder and Remote Procedure Call (RPC).

9. Reset Your HP Pavilion x360

If none of the above solutions work, you can try resetting your laptop to its factory settings. This should be your last resort as it will erase all your data:

  1. Press Windows + I to open the Settings app.
  2. Go to Update & Security.
  3. Select Recovery from the left-hand menu.
  4. Under the Reset this PC section, click Get started.
  5. Choose whether you want to keep your files or remove everything, then follow the on-screen instructions to complete the reset process.

10. Seek Professional Help

If you have tried all the above steps and your audio issue persists, it might be time to seek professional help. Contact HP support or take your laptop to a certified technician for further diagnosis and repair. There could be a hardware issue that requires professional attention.

Conclusion

Audio issues on your HP Pavilion x360 can be annoying, but they are often fixable with some troubleshooting. By following the steps outlined in this guide, you can diagnose and resolve most common audio problems. Start with the basic checks and gradually move to more advanced solutions. If all else fails, don’t hesitate to seek professional help to get your laptop’s audio back in working order.

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