Experiencing a non-responsive touch screen on your HP laptop? Find effective solutions and troubleshooting tips to fix this issue and regain touch functionality. Explore now!
Is your HP laptop’s touch screen not responding? This can be frustrating, especially when you rely on it for everyday tasks. Fortunately, many of these issues can be resolved with some troubleshooting. In this guide, we’ll walk you through the steps to fix your HP laptop’s touch screen, so you can get back to working efficiently.
1. Check for Physical Damage
The first thing you should do is check for any physical damage to your screen. A cracked or damaged touch screen may not respond properly, or it might not work at all. Here’s how you can inspect it:
- Look closely at the screen for any visible cracks or damage.
- Gently wipe the screen with a soft, dry cloth to remove any dirt or debris that could be interfering with the touch sensors.
- If there is any visible damage, consider taking the laptop to a professional for repair.
If there is no visible damage, proceed to the next steps for software-related troubleshooting.
2. Restart Your HP Laptop
Sometimes, a simple restart can resolve the issue. Restarting your laptop refreshes the system and can fix minor software glitches that might be causing the touch screen to malfunction.
To restart your laptop:
- Click on the Start menu.
- Select the Power button.
- Choose Restart.
After your laptop restarts, check if the touch screen is working. If not, continue with the troubleshooting steps below.
3. Update or Reinstall Touch Screen Drivers
Outdated or corrupted drivers can often cause the touch screen to stop working. Updating or reinstalling the touch screen drivers can resolve the issue. Here’s how you can do it:
Update the Drivers
- Press Windows + X and select Device Manager.
- Expand the Human Interface Devices section.
- Right-click on the HID-compliant touch screen and select Update driver.
- Choose Search automatically for updated driver software.
- Follow the on-screen instructions to complete the update.
Reinstall the Drivers
- Open Device Manager again.
- Right-click on the HID-compliant touch screen and select Uninstall device.
- Restart your laptop. Windows will automatically reinstall the drivers during the restart process.
Once the drivers are updated or reinstalled, check if your touch screen is functioning properly.
4. Perform a System Restore
If your touch screen stopped working after a recent update or installation of new software, a system restore might fix the issue. System Restore allows you to revert your laptop’s settings to a previous state before the issue occurred.
To perform a system restore:
- Press Windows + S and type System Restore.
- Select Create a restore point from the search results.
- In the System Properties window, click on System Restore.
- Follow the on-screen instructions to choose a restore point and revert your system to an earlier state.
After the system restore is complete, check if the touch screen issue is resolved.
5. Disable and Re-enable the Touch Screen
Disabling and then re-enabling the touch screen can sometimes reset the settings and fix the issue. Here’s how you can do it:
- Open Device Manager by pressing Windows + X and selecting Device Manager.
- Expand the Human Interface Devices section.
- Right-click on the HID-compliant touch screen and select Disable device.
- Confirm by clicking Yes.
- Wait a few seconds, then right-click on the HID-compliant touch screen again and select Enable device.
Check if the touch screen is working now. If the issue persists, try the next solution.
6. Update Windows
An outdated version of Windows can cause various hardware components, including the touch screen, to stop working. Ensuring your system is up-to-date can fix these issues. Here’s how to update Windows:
- Press Windows + I to open Settings.
- Select Update & Security.
- Click on Check for updates.
- If updates are available, download and install them.
After updating, restart your laptop and check if the touch screen issue is resolved.
7. Calibrate the Touch Screen
If the touch screen is working but not responding accurately, you might need to recalibrate it. Here’s how you can calibrate the touch screen:
- Press Windows + S and type Calibrate the screen for pen or touch input.
- Select the option that appears.
- In the Tablet PC Settings window, click on Calibrate….
- Follow the on-screen instructions to complete the calibration.
After calibration, the touch screen should respond accurately. If not, proceed to the next step.
8. Run the Hardware and Devices Troubleshooter
Windows includes a built-in troubleshooter that can help identify and fix hardware issues. Running the Hardware and Devices troubleshooter might resolve the touch screen problem.
- Press Windows + I to open Settings.
- Select Update & Security.
- Click on Troubleshoot.
- Select Additional troubleshooters.
- Click on Hardware and Devices, then click Run the troubleshooter.
- Follow the on-screen instructions to complete the troubleshooting process.
After running the troubleshooter, check if the touch screen issue is resolved.
9. Reset Your HP Laptop
If none of the above solutions work, you may need to reset your laptop. Resetting your HP laptop can fix persistent software issues that might be affecting the touch screen. However, this will remove all your personal files and installed applications, so be sure to back up your data first.
To reset your HP laptop:
- Press Windows + I to open Settings.
- Select Update & Security.
- Click on Recovery.
- Under Reset this PC, click Get started.
- Choose whether to keep your files or remove everything.
- Follow the on-screen instructions to complete the reset.
After resetting your laptop, check if the touch screen is functioning correctly.
10. Seek Professional Help
If all else fails, the issue might be hardware-related and require professional repair. Contact HP support or take your laptop to an authorized service center for further diagnosis and repair.
Conclusion
When your HP laptop’s touch screen stops working, it can be a major inconvenience. By following these troubleshooting steps, you can often resolve the issue on your own. Start by checking for physical damage, then move on to software solutions like updating drivers, performing a system restore, or resetting your laptop. If the problem persists, seeking professional help might be necessary. With these steps, you should be able to get your touch screen working again and continue using your laptop without any issues.
