HP ENVY X360 Not Switching to Tablet Mode (How to Fix It)

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Having trouble with your HP ENVY X360 not switching to tablet mode? Learn effective fixes to resolve this issue and enjoy seamless mode transitions. Get started now!

The HP ENVY X360 is a versatile 2-in-1 laptop, designed to switch seamlessly between laptop and tablet modes. However, sometimes users may encounter an issue where the device does not switch to tablet mode. This can be frustrating, but fortunately, there are several troubleshooting steps you can take to resolve this problem. In this guide, we’ll walk you through various methods to fix the issue and get your HP ENVY X360 back to its full functionality.

1. Check Hardware and Orientation Settings

The first step in troubleshooting your HP ENVY X360’s tablet mode issue is to check the hardware and orientation settings.

Check Physical Connections

Ensure that your device’s hinges are not obstructed and are moving freely. Sometimes, debris or physical damage can prevent the laptop from recognizing the change in orientation.

Orientation Lock

Check if the orientation lock is turned on. This can prevent your device from switching to tablet mode. To check this, follow these steps:

  1. Open the Action Center by clicking on the notification icon in the taskbar.
  2. Look for the Rotation Lock button. If it is highlighted, click it to turn it off.

2. Update or Reinstall Drivers

Outdated or corrupt drivers can often cause issues with tablet mode functionality. Updating or reinstalling the necessary drivers can help resolve this issue.

Update Drivers

  1. Press Win + X and select Device Manager.
  2. Expand the Sensors section.
  3. Right-click on the HID Sensor Collection and select Update Driver.
  4. Choose Search automatically for updated driver software and follow the prompts to complete the update.

Reinstall Drivers

  1. Follow the steps above to open Device Manager.
  2. Right-click on the HID Sensor Collection and select Uninstall device.
  3. Restart your computer. Windows should automatically reinstall the drivers.

3. Check and Update Windows

Sometimes, the issue might be related to the Windows operating system itself. Ensure that your Windows is up to date.

Check for Windows Updates

  1. Press Win + I to open Settings.
  2. Go to Update & Security.
  3. Click on Check for updates and install any available updates.

Run Windows Troubleshooter

  1. Open Settings and go to Update & Security.
  2. Select Troubleshoot from the left menu.
  3. Under Find and fix other problems, select Hardware and Devices and run the troubleshooter.

4. Calibrate the Sensors

Sometimes, recalibrating the sensors can help fix issues with the tablet mode. Here’s how to do it:

  1. Open the Control Panel.
  2. Go to Hardware and Sound and then Tablet PC Settings.
  3. Click on Calibrate and follow the instructions to calibrate the screen for both touch input and pen input.

5. Modify Registry Settings

Editing the Windows Registry can help fix the tablet mode issue, but this should be done with caution. Incorrect changes to the registry can cause serious problems.

  1. Press Win + R to open the Run dialog box.
  2. Type regedit and press Enter.
  3. Navigate to the following path: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AutoRotation
  4. Double-click on the Enable DWORD and set its value to 1.
  5. Restart your computer.

6. Perform a System Restore

If the issue started recently, performing a system restore to a previous point when the tablet mode was working correctly can help resolve the issue.

How to Perform a System Restore

  1. Press Win + R to open the Run dialog box.
  2. Type rstrui and press Enter.
  3. Select a restore point from the list and follow the prompts to restore your system.

7. Reset Your Device

If none of the above solutions work, you might need to reset your HP ENVY X360. This will reinstall Windows and might fix the issue. Make sure to back up your important files before proceeding.

How to Reset Your Device

  1. Press Win + I to open Settings.
  2. Go to Update & Security and select Recovery.
  3. Under Reset this PC, click Get started and follow the instructions.

8. Contact HP Support

If you have tried all the above steps and your HP ENVY X360 still doesn’t switch to tablet mode, it may be time to contact HP Support. They can provide further assistance and may suggest repair or replacement if needed.

How to Contact HP Support

Visit the HP Support website and follow the instructions to get in touch with a support representative. Make sure to have your device’s serial number and product number ready for quicker assistance.

Conclusion

Experiencing issues with your HP ENVY X360 not switching to tablet mode can be frustrating, but there are several steps you can take to troubleshoot and fix the problem. Start with checking the hardware and orientation settings, update or reinstall drivers, check and update Windows, calibrate the sensors, modify registry settings, perform a system restore, or reset your device. If all else fails, don’t hesitate to contact HP Support for further assistance. By following these steps, you should be able to restore your device’s functionality and enjoy the full benefits of your HP ENVY X360 in both laptop and tablet modes.

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