Having trouble with your ASUS ZenBook touchpad not working? Explore effective solutions and troubleshooting tips to fix this issue and regain smooth navigation. Discover now!
Having trouble with your ASUS ZENBOOK touchpad? Don’t worry; you’re not alone. Many ASUS ZENBOOK users encounter issues with their touchpads not working correctly. This guide will walk you through various solutions to fix your touchpad and get it working smoothly again.
1. Check Touchpad Enable/Disable Button
The first thing you should check is whether the touchpad is enabled. Some laptops have a specific key combination (often involving the “Fn” key) to enable or disable the touchpad. Look for a touchpad icon on the function keys (usually F6, F7, or F9) and press it along with the “Fn” key.
2. Check Touchpad Settings in Windows
Windows has settings that control the touchpad functionality. Here’s how to check and adjust these settings:
- Open the Start menu and click on “Settings”.
- Select “Devices”.
- Click on “Touchpad”.
- Ensure the touchpad is turned on. Adjust sensitivity and other settings if needed.
3. Update or Reinstall Touchpad Drivers
Outdated or corrupted drivers can cause touchpad issues. Follow these steps to update or reinstall your touchpad drivers:
- Open the Start menu and type “Device Manager”.
- Click on “Device Manager” to open it.
- Find “Mice and other pointing devices” and expand the section.
- Right-click on your touchpad driver and select “Update driver”.
- Choose “Search automatically for updated driver software”.
- If updating doesn’t work, you can also uninstall the driver and restart your laptop. Windows will reinstall the driver automatically.
4. Run Windows Troubleshooter
Windows has a built-in troubleshooter that can help detect and fix touchpad issues. Here’s how to run it:
- Open the Start menu and click on “Settings”.
- Select “Update & Security”.
- Click on “Troubleshoot” in the left sidebar.
- Find and select “Hardware and Devices”.
- Click “Run the troubleshooter” and follow the on-screen instructions.
5. Check for BIOS Updates
Sometimes, updating the BIOS can resolve touchpad issues. Here’s how to check for and update your BIOS:
- Go to the ASUS support website.
- Enter your laptop model and search for BIOS updates.
- Download the latest BIOS update and follow the instructions provided by ASUS to install it.
6. Disable External Mouse
If you use an external mouse, it might conflict with your touchpad. Try disconnecting the external mouse and see if the touchpad starts working.
7. Check for Physical Damage
Inspect your touchpad for any physical damage. Dirt, dust, or debris can interfere with its functionality. Clean the touchpad gently with a soft cloth.
8. Check Touchpad Cable Connection
Sometimes, the touchpad cable inside the laptop can become loose. If you’re comfortable opening your laptop, you can check the cable connection. However, this should be done with caution, and if you’re unsure, it’s best to seek professional help.
9. Reset Your Laptop
If none of the above solutions work, you might need to reset your laptop to factory settings. This should be a last resort as it will erase all your data. Make sure to back up your important files before proceeding.
- Open the Start menu and click on “Settings”.
- Select “Update & Security”.
- Click on “Recovery” in the left sidebar.
- Under “Reset this PC”, click “Get started” and follow the on-screen instructions.
Conclusion
Touchpad issues on your ASUS ZENBOOK can be frustrating, but they are often fixable with some troubleshooting. Follow these steps to diagnose and resolve the problem. If the issue persists, it may be a hardware problem that requires professional repair. Remember to back up your data regularly to prevent loss during troubleshooting.
