Is your ASUS ZenBook Screenpad not working? Discover effective solutions and troubleshooting tips to fix this issue and elevate your multitasking experience. Explore now!
The ASUS ZenBook’s Screenpad is a unique feature that enhances productivity by combining a touchpad with a secondary display. However, like any technology, it can sometimes encounter issues. If your ASUS ZenBook Screenpad is not working, don’t worry. This guide will walk you through the troubleshooting steps to get it up and running again.
1. Check Screenpad Settings
The first step in troubleshooting your Screenpad is to ensure that it is enabled in the settings. Follow these steps:
- Press the F6 key on your keyboard. This key toggles the Screenpad on and off.
- If pressing F6 doesn’t work, try holding the Fn key while pressing F6.
- Go to the ASUS Screenpad settings by typing “Screenpad” in the Windows search bar and selecting the Screenpad Settings app.
- Ensure that the Screenpad is turned on and configured correctly.
2. Update ASUS Screenpad Drivers
Outdated or corrupted drivers can cause your Screenpad to malfunction. To update your drivers, follow these steps:
- Press Windows + X and select Device Manager.
- Expand the Human Interface Devices section.
- Right-click on the ASUS Precision Touchpad or any similar device listed.
- Select Update driver and choose Search automatically for updated driver software.
- Follow the on-screen instructions to complete the update.
3. Reinstall ASUS Screenpad Software
Sometimes, reinstalling the Screenpad software can resolve issues. Here’s how:
- Open the Control Panel and go to Programs.
- Click on Uninstall a program.
- Find the ASUS Screenpad software in the list, select it, and click Uninstall.
- Restart your computer.
- Go to the ASUS Support website and download the latest version of the Screenpad software for your ZenBook model.
- Install the software and restart your computer again.
4. Update Windows
Keeping your operating system up to date is crucial for the proper functioning of all hardware components, including the Screenpad. Follow these steps to update Windows:
- Press Windows + I to open the Settings menu.
- Go to Update & Security.
- Click on Check for updates.
- If updates are available, download and install them.
- Restart your computer to apply the updates.
5. Perform a System Restore
If the Screenpad stopped working after a recent update or software installation, performing a system restore might help. Here’s how to do it:
- Press Windows + S and type System Restore.
- Select Create a restore point from the list of results.
- In the System Properties window, click on System Restore.
- Follow the on-screen instructions to choose a restore point and restore your system.
6. Check for Hardware Issues
If none of the software fixes work, there might be a hardware issue with your Screenpad. Here’s what to do:
- Examine the Screenpad for any visible damage.
- Check the connection between the Screenpad and the motherboard (this might require professional help).
- If your ZenBook is still under warranty, contact ASUS support for a repair or replacement.
7. Perform a Factory Reset
As a last resort, performing a factory reset can resolve persistent issues by restoring your laptop to its original state. Note that this will erase all your data, so make sure to back up your important files. Here’s how:
- Press Windows + I to open the Settings menu.
- Go to Update & Security.
- Click on Recovery.
- Under Reset this PC, click on Get started.
- Choose either Keep my files or Remove everything, depending on your preference.
- Follow the on-screen instructions to complete the reset.
Conclusion
The ASUS ZenBook Screenpad is a fantastic feature that can significantly enhance your productivity. However, it can sometimes encounter issues. By following the troubleshooting steps outlined in this guide, you can resolve most Screenpad problems and get back to enjoying the full functionality of your ASUS ZenBook. If none of these steps work, it might be time to contact ASUS support for further assistance. Remember to keep your drivers and operating system up to date to prevent future issues.
