Having trouble with your ASUS VIVOBOOK not charging? Find effective troubleshooting tips and solutions to get your laptop powered up again. Read more now!
Having your ASUS VivoBook suddenly not charging can be frustrating, especially when you depend on your laptop for work, studies, or entertainment. Fortunately, there are several steps you can take to diagnose and fix the issue. In this guide, we’ll walk you through the common causes and solutions to get your VivoBook back to charging like normal.
1. Check the Power Source
Before diving into more complex solutions, ensure that the issue isn’t with your power source. Sometimes, the problem might be as simple as a faulty power outlet or a loose connection.
- Verify the outlet: Plug another device into the same outlet to check if it’s working properly. If the outlet is dead, try a different one.
- Inspect the power strip: If you’re using a power strip, make sure it’s switched on and functioning correctly. Power strips can sometimes malfunction and prevent power from reaching your laptop.
- Try a different outlet: Move to another outlet to rule out issues with the original one.
2. Inspect the Charging Cable and Adapter
Your charging cable and adapter are critical components that can often be the cause of charging problems. Carefully inspect them for any signs of damage or wear.
- Check for physical damage: Look for frayed wires, bent connectors, or any visible damage to the cable or adapter. If you notice any damage, replace the cable or adapter with a new one.
- Test with a different cable/adapter: If possible, try charging your VivoBook with another compatible charging cable and adapter. If it charges, the issue lies with your original cable or adapter.
- Ensure proper connection: Make sure the charging cable is securely connected to both the laptop and the power source. A loose connection can prevent your laptop from charging.
3. Examine the Charging Port
The charging port on your VivoBook can also be a source of charging problems. Dust, debris, or damage to the port can interfere with the connection between the charger and the laptop.
- Inspect the port: Use a flashlight to look inside the charging port. If you see dust or debris, use a can of compressed air to gently clean it out. Be careful not to damage the port while cleaning.
- Check for damage: Look for any bent or broken pins inside the port. If the port is damaged, it may need to be repaired or replaced by a professional.
- Test the connection: Plug the charger into the port and gently wiggle it to see if the connection feels loose. A loose or unstable connection might indicate a problem with the port itself.
4. Restart Your ASUS VivoBook
Sometimes, a simple restart can resolve charging issues caused by software glitches or temporary bugs. Restarting your VivoBook refreshes the system and can help reset the charging process.
- Perform a regular restart: Click on the Start menu, select the power icon, and choose “Restart.” Allow the laptop to fully reboot before checking if it charges.
- Perform a hard reset: If your VivoBook is unresponsive, press and hold the power button for about 10 seconds until the laptop shuts down. Then, turn it back on and see if the charging issue is resolved.
5. Update Your BIOS and Drivers
Outdated BIOS and drivers can sometimes lead to charging issues. Keeping your system up to date ensures that it runs smoothly and reduces the likelihood of software-related problems.
- Update the BIOS: Visit the ASUS support website, enter your laptop’s model number, and download the latest BIOS update. Follow the instructions carefully to update your BIOS.
- Update your drivers: Go to Device Manager, expand the “Batteries” and “System devices” sections, and update the drivers for the battery and AC adapter. You can also use the ASUS Driver & Tools website to find the latest drivers for your model.
- Check Windows updates: Make sure your operating system is up to date by going to Settings > Update & Security > Windows Update and clicking on “Check for updates.”
6. Test with Another Battery (If Removable)
If your VivoBook has a removable battery, the issue might be with the battery itself. Testing with another battery can help you determine if the battery is faulty.
- Remove the battery: Shut down your laptop, unplug it, and remove the battery. Inspect it for any visible signs of damage or swelling.
- Test with another battery: If you have access to a compatible battery, insert it into your laptop and see if it charges. If the laptop charges with the new battery, your original battery may need to be replaced.
- Consider professional help: If you’re unsure about removing the battery or don’t have access to another battery, consider taking your laptop to a professional technician for testing and replacement.
7. Reset the Battery Settings
Sometimes, resetting the battery settings in your VivoBook can resolve charging issues. This process recalibrates the battery and can help fix any software-related problems.
- Access the BIOS: Restart your laptop and press the F2 key repeatedly as it boots up to enter the BIOS setup. Once inside, look for the “Power” or “Battery” section.
- Reset the battery settings: Find the option to reset or recalibrate the battery settings. This option may be labeled differently depending on your BIOS version. Follow the on-screen instructions to complete the reset.
- Save and exit: After resetting the battery settings, save your changes and exit the BIOS. Allow your laptop to boot up and check if the charging issue is resolved.
8. Perform a System Restore
If your VivoBook’s charging problem started after a recent software update or installation, performing a system restore can help you roll back to a previous state when the laptop was charging correctly.
- Access System Restore: Go to Control Panel > System and Security > System, and click on “System Protection” in the left-hand menu. Click on “System Restore” and follow the prompts.
- Select a restore point: Choose a restore point from a date when your laptop was charging properly. Follow the on-screen instructions to restore your system to that point.
- Check for improvements: Once the system restore is complete, check if the charging issue has been resolved. If not, you may need to explore other options.
9. Contact ASUS Support
If none of the above solutions work, it may be time to reach out to ASUS Support for further assistance. Your VivoBook could be experiencing a hardware issue that requires professional repair.
- Check your warranty: Before contacting support, verify if your laptop is still under warranty. If it is, you might be eligible for free repairs or a replacement.
- Visit the ASUS support website: Go to the ASUS support website and search for your laptop model. You’ll find options to contact support via chat, phone, or email.
- Prepare your laptop for service: If ASUS recommends sending your laptop in for repair, back up your data and remove any personal information before shipping it.
Conclusion
Dealing with a charging issue on your ASUS VivoBook can be stressful, but by following these steps, you can often identify and resolve the problem on your own. Remember to check the basics first, like the power source and charging cable, before moving on to more advanced troubleshooting. If all else fails, don’t hesitate to reach out to ASUS Support for professional help.
