ASUS VIVOBOOK Keyboard Not Working (How to Fix It)

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Is your ASUS VIVOBOOK keyboard not working? Explore practical troubleshooting tips and fixes to restore your keyboard functionality. Get back to typing today!

The ASUS VivoBook is a popular laptop known for its performance and sleek design. However, like any other electronic device, it may encounter issues, one of the most frustrating being the keyboard not working. If you’re facing this problem, don’t worry. In this guide, we’ll walk you through several steps to troubleshoot and fix your ASUS VivoBook keyboard.

1. Restart Your Laptop

Before diving into complex solutions, start with the basics. Restarting your laptop can sometimes resolve minor software glitches that may be causing the keyboard to malfunction.

Steps to Restart:

  1. Click on the Start menu.
  2. Select Power and then Restart.
  3. Wait for the laptop to reboot and check if the keyboard is working.

If the issue persists after a restart, move on to the next steps.

2. Check for Physical Damage

Inspect the keyboard for any signs of physical damage, such as stuck keys, debris, or liquid spills. Physical damage can prevent certain keys or the entire keyboard from functioning properly.

Steps to Inspect Physical Damage:

  1. Turn off your laptop and unplug it from any power source.
  2. Use a soft brush or compressed air to clean between the keys.
  3. If a key is stuck, gently try to unstick it.
  4. If there are signs of liquid spill, you may need to consult a professional technician.

3. Update or Reinstall Keyboard Drivers

Outdated or corrupted drivers can cause your keyboard to stop working. Updating or reinstalling the keyboard driver can resolve the issue.

Steps to Update or Reinstall Keyboard Drivers:

  1. Press Windows + X and select Device Manager.
  2. Expand the Keyboards section.
  3. Right-click on your keyboard device and select Update driver.
  4. Choose Search automatically for updated driver software.
  5. If an update is found, follow the on-screen instructions to install it.
  6. If no update is available, right-click the keyboard device again and select Uninstall device.
  7. Restart your laptop to automatically reinstall the driver.

4. Check Keyboard Settings

Sometimes, incorrect keyboard settings can cause it to stop working. Ensure that the keyboard is set up correctly in the system settings.

Steps to Check Keyboard Settings:

  1. Go to Settings > Devices > Typing.
  2. Ensure that the Filter Keys option is turned off.
  3. Check if the keyboard layout is correct under Advanced keyboard settings.
  4. Test the keyboard again to see if it’s functioning properly.

5. Perform a System Restore

If the keyboard issue started recently, a system restore might help by reverting your laptop to a previous state where the keyboard was working.

Steps to Perform a System Restore:

  1. Press Windows + S and type System Restore, then click on Create a restore point.
  2. Click on System Restore under the System Protection tab.
  3. Select a restore point from a date when the keyboard was working fine.
  4. Follow the on-screen instructions to complete the restore process.

After the system restore is complete, check if the keyboard is functioning.

6. Check for Windows Updates

Sometimes, Windows updates contain fixes for hardware-related issues. Ensure your system is up-to-date.

Steps to Check for Windows Updates:

  1. Go to Settings > Update & Security > Windows Update.
  2. Click on Check for updates.
  3. If updates are available, install them and restart your laptop.

7. Boot into Safe Mode

If your keyboard still isn’t working, try booting your laptop into Safe Mode. This will help determine if a third-party application is causing the issue.

Steps to Boot into Safe Mode:

  1. Press Windows + R, type msconfig, and hit Enter.
  2. Go to the Boot tab and check Safe boot.
  3. Select Minimal and click OK.
  4. Restart your laptop to boot into Safe Mode.

If the keyboard works in Safe Mode, a recently installed application might be causing the issue. Uninstall any suspicious software and test the keyboard again in normal mode.

8. Use an External Keyboard

If none of the above methods work, try using an external USB or Bluetooth keyboard. This will help you determine if the issue is hardware-related.

Steps to Test with an External Keyboard:

  1. Connect an external keyboard to your ASUS VivoBook.
  2. If the external keyboard works, the issue is likely with the internal keyboard hardware.
  3. You may need to replace the internal keyboard if it’s a hardware issue.

9. Reset Your ASUS VivoBook

As a last resort, you can reset your laptop to factory settings. This will remove all installed applications and settings, potentially fixing the keyboard issue if it’s software-related.

Steps to Reset Your Laptop:

  1. Go to Settings > Update & Security > Recovery.
  2. Under Reset this PC, click Get started.
  3. Choose to keep your files or remove everything, depending on your preference.
  4. Follow the on-screen instructions to complete the reset.

After the reset, set up your laptop and check if the keyboard is working.

Conclusion

Dealing with a non-functional keyboard on your ASUS VivoBook can be frustrating, but by following the steps outlined in this guide, you can identify and fix the problem. Whether it’s a simple restart, a driver update, or a system reset, these solutions cover both software and hardware issues. If the problem persists, it may be time to seek professional help or consider replacing the keyboard.

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