ASUS VIVOBOOK Audio Not Working (How to Fix It)

Experiencing audio issues on your ASUS VIVOBOOK? Discover simple troubleshooting steps and solutions to restore sound and enjoy your device again!

If you’re facing audio issues with your ASUS VivoBook, you’re not alone. Many users experience problems where the sound stops working, is distorted, or isn’t loud enough. Fortunately, there are several straightforward fixes that you can try to resolve these issues. This guide will walk you through the troubleshooting steps to get your audio back on track.

1. Check Your Volume Settings

It might sound simple, but the first thing you should do is check your volume settings. Sometimes, the issue could be as simple as the volume being muted or turned down too low.

Step 1: Click on the speaker icon in the system tray at the bottom right of your screen.
Step 2: Ensure that the volume slider is not set to zero or muted. If it is, slide it up to increase the volume.
Step 3: If your VivoBook is connected to an external speaker or headphones, make sure the correct output device is selected.

If adjusting the volume settings doesn’t fix the issue, proceed to the next steps.

2. Restart Your ASUS VivoBook

Sometimes, a simple restart can resolve audio issues. Restarting your VivoBook refreshes the system and can clear minor glitches.

Step 1: Click on the Windows icon in the bottom left corner of your screen.
Step 2: Select the power button, then click on “Restart”.
Step 3: After the laptop restarts, check if the audio is working.

If the sound is still not working, don’t worry—there are more steps you can try.

3. Update or Reinstall the Audio Driver

Outdated or corrupted audio drivers are a common cause of audio problems. Updating or reinstalling the driver can often fix the issue.

Update the Audio Driver

Step 1: Right-click on the Windows icon and select “Device Manager”.
Step 2: In the Device Manager window, expand the “Sound, video and game controllers” section.
Step 3: Right-click on your audio device (usually listed as “Realtek High Definition Audio”) and select “Update driver”.
Step 4: Choose “Search automatically for updated driver software”.
Step 5: Follow the on-screen instructions to complete the update, then restart your laptop.

Reinstall the Audio Driver

Step 1: Follow steps 1-2 as mentioned above to access the Device Manager.
Step 2: Right-click on your audio device and select “Uninstall device”.
Step 3: Confirm the uninstallation and then restart your laptop.
Step 4: Windows should automatically reinstall the audio driver. If not, you can download it from the ASUS support website.

After reinstalling the driver, check if the audio is functioning correctly.

4. Run the Windows Audio Troubleshooter

Windows has a built-in audio troubleshooter that can automatically detect and fix sound issues.

Step 1: Right-click on the speaker icon in the system tray and select “Troubleshoot sound problems”.
Step 2: The troubleshooter will scan for issues and provide possible fixes. Follow the on-screen instructions to apply these fixes.
Step 3: Once the process is complete, test your audio to see if the problem is resolved.

If the troubleshooter doesn’t fix the issue, proceed to more advanced solutions.

5. Check Audio Output Device Settings

Sometimes, your VivoBook might be trying to send audio to the wrong output device. You can manually select the correct device in the sound settings.

Step 1: Right-click on the speaker icon in the system tray and select “Open Sound settings”.
Step 2: Under the “Output” section, ensure that the correct device is selected (e.g., “Speakers (Realtek High Definition Audio)”).
Step 3: If the correct device is not listed, try plugging in and unplugging your headphones or external speakers.

Make sure the correct output device is selected, then check if the audio is working.

6. Disable Audio Enhancements

Audio enhancements can sometimes interfere with your VivoBook’s sound. Disabling these enhancements might resolve the issue.

Step 1: Right-click on the speaker icon and select “Open Sound settings”.
Step 2: Under “Output”, click on “Device properties”.
Step 3: Scroll down and select “Additional device properties”.
Step 4: In the “Enhancements” tab, check the box that says “Disable all enhancements”.
Step 5: Click “Apply” and then “OK” to save the changes.

Disabling audio enhancements can sometimes improve sound quality and resolve issues.

7. Check for Windows Updates

Occasionally, a Windows update might contain bug fixes that resolve audio problems. Ensure your system is up to date.

Step 1: Click on the Windows icon, then go to “Settings”.
Step 2: Select “Update & Security”.
Step 3: Click on “Check for updates”.
Step 4: If updates are available, download and install them.

After updating Windows, restart your laptop and check if the audio issue is resolved.

8. Reset Windows Audio Service

If none of the above methods work, resetting the Windows Audio Service might help. This service manages audio on your laptop, and resetting it can sometimes fix issues.

Step 1: Press Win + R to open the Run dialog box.
Step 2: Type services.msc and press Enter.
Step 3: In the Services window, scroll down and find “Windows Audio”.
Step 4: Right-click on “Windows Audio” and select “Restart”.
Step 5: Close the Services window and check if the audio is working.

This method restarts the audio service, which might resolve any underlying issues.

9. Reset Your ASUS VivoBook

If all else fails, you might need to reset your ASUS VivoBook to its factory settings. This should only be done as a last resort, as it will erase all data on your device. Be sure to back up your important files before proceeding.

Step 1: Click on the Windows icon and go to “Settings”.
Step 2: Select “Update & Security” and then “Recovery”.
Step 3: Under “Reset this PC”, click on “Get started”.
Step 4: Choose either “Keep my files” or “Remove everything” depending on your preference.
Step 5: Follow the on-screen instructions to reset your laptop.

After the reset is complete, check if the audio issue is resolved.