Struggling with ASUS ROG Ally not detecting external monitor? Find out how to resolve this issue and enjoy a seamless dual-screen experience. Get your monitor connected!
The ASUS ROG Ally is a powerful gaming device that provides excellent performance and portability. However, some users have reported issues with the device not detecting external monitors. If you’re facing this problem, don’t worry. In this guide, we will walk you through various troubleshooting steps to fix the issue. By following these steps, you can get your ASUS ROG Ally to recognize your external monitor and enjoy an enhanced gaming experience.
Check the Basics
Before diving into advanced troubleshooting, it’s essential to check the basics:
1. Ensure Proper Connection
Make sure the external monitor is properly connected to your ASUS ROG Ally. Check the cables and ports for any signs of damage. Ensure that the connections are secure.
2. Power On Both Devices
Verify that both your ASUS ROG Ally and the external monitor are powered on. Sometimes, the issue might be as simple as the external monitor being turned off.
3. Select the Correct Input Source
Ensure that your external monitor is set to the correct input source. Use the monitor’s menu to select the input that corresponds to the port connected to your ASUS ROG Ally.
Update Graphics Drivers
Outdated or corrupted graphics drivers can cause display issues. Updating the drivers can often resolve the problem.
1. Open Device Manager
Press Win + X and select Device Manager from the menu.
2. Update Display Adapter Drivers
In the Device Manager, expand the Display adapters section. Right-click on your graphics card and select Update driver. Follow the on-screen instructions to update the drivers.
3. Restart Your Device
After updating the drivers, restart your ASUS ROG Ally and check if the external monitor is detected.
Adjust Display Settings
Incorrect display settings can prevent your ASUS ROG Ally from recognizing the external monitor. Adjusting the settings can help.
1. Open Display Settings
Right-click on the desktop and select Display settings from the context menu.
2. Detect Display
In the Display settings window, scroll down and click on the Detect button. This will force your device to search for connected displays.
3. Extend or Duplicate Display
Under the Multiple displays section, choose either Extend these displays or Duplicate these displays depending on your preference. Click Apply to save the changes.
Check Cable and Adapter Compatibility
Using incompatible cables or adapters can lead to connectivity issues. Ensure that you are using the right accessories.
1. Use Certified Cables
Make sure you are using certified HDMI or DisplayPort cables. Low-quality or uncertified cables might not work correctly.
2. Test with Different Cables
If you have another HDMI or DisplayPort cable, try using it to see if the problem is with the cable itself.
3. Check Adapter Compatibility
If you are using an adapter (e.g., USB-C to HDMI), ensure that it is compatible with your ASUS ROG Ally and the external monitor.
Update Windows
Keeping your operating system up to date is crucial for optimal performance and compatibility. An outdated OS can cause various issues, including display problems.
1. Open Windows Update
Press Win + I to open Settings. Navigate to Update & Security and click on Windows Update.
2. Check for Updates
Click on Check for updates. If updates are available, download and install them.
3. Restart Your Device
After installing the updates, restart your ASUS ROG Ally and check if the external monitor is detected.
Reset Display Settings
Resetting display settings can resolve any configuration issues that might be preventing the external monitor from being detected.
1. Open Display Settings
Right-click on the desktop and select Display settings.
2. Scroll Down and Click on Advanced Display Settings
In the Display settings window, scroll down and click on Advanced display settings.
3. Reset Display Settings
Click on Reset to restore the display settings to their default values. This will help eliminate any configuration issues.
Check for Hardware Issues
If none of the above solutions work, there might be a hardware issue. Here are some steps to diagnose hardware problems:
1. Test with Another Monitor
If possible, try connecting your ASUS ROG Ally to a different external monitor. This will help determine if the issue is with the monitor or the device.
2. Test the Monitor with Another Device
Connect the external monitor to a different device, such as a laptop or another gaming console, to check if it works correctly. If it does, the issue might be with your ASUS ROG Ally.
3. Inspect Ports for Damage
Check the HDMI or DisplayPort on your ASUS ROG Ally for any visible damage. Damaged ports can prevent proper connection with external monitors.
Contact ASUS Support
If you’ve tried all the above steps and your ASUS ROG Ally still isn’t detecting the external monitor, it might be time to contact ASUS Support for further assistance.
1. Visit the ASUS Support Website
Go to the ASUS Support website and search for your specific model.
2. Check for Firmware Updates
Sometimes, a firmware update can resolve compatibility issues. Check if there are any firmware updates available for your ASUS ROG Ally and follow the instructions to update.
3. Submit a Support Ticket
If the problem persists, submit a support ticket or contact ASUS Support for further assistance. Provide them with detailed information about the issue and the steps you’ve already taken to troubleshoot it.
Conclusion
Dealing with an ASUS ROG Ally that doesn’t detect an external monitor can be frustrating, but by following the troubleshooting steps outlined in this guide, you can resolve the issue and get back to your gaming experience. Start with the basics, update your drivers, check your cables and settings, and don’t hesitate to contact ASUS Support if needed. With a bit of patience and effort, you’ll have your external monitor up and running in no time.
