ACER NITRO 5 Camera Not Working (How to Fix It)

Experiencing issues with your Acer Nitro 5 camera? Find effective troubleshooting tips and solutions to fix camera problems and restore your video calls!

If you’re experiencing issues with the camera on your Acer Nitro 5, you’re not alone. Whether you’re trying to join a video conference, take a photo, or record a video, a malfunctioning camera can be incredibly frustrating. The good news is that there are several potential fixes you can try before considering professional repair. This guide will walk you through the steps to troubleshoot and resolve common camera issues on the Acer Nitro 5.

1. Check Camera Privacy Settings

One of the first things to check is whether your camera is being blocked by privacy settings. Windows 10 and 11 have built-in privacy features that can prevent apps from accessing your camera. Here’s how to check:

  1. Press Windows + I to open the Settings menu.
  2. Go to Privacy & Security.
  3. Select Camera from the list of options on the left.
  4. Make sure the toggle switch under “Allow apps to access your camera” is turned on.
  5. Scroll down and ensure that the specific app you’re trying to use (e.g., Zoom, Skype) has permission to access the camera.

If the camera is disabled in privacy settings, enabling it should solve the problem.

2. Test the Camera in Different Applications

Sometimes, the issue may not be with the camera itself but with the specific application you’re using. To rule this out, try testing the camera in multiple apps:

  1. Open the Camera app pre-installed on Windows.
  2. Check if the camera works there. If it does, the problem might be with the other application, not the camera.
  3. If the camera doesn’t work in the Camera app, try another app like Zoom or Skype.

If the camera works in some apps but not others, consider reinstalling or updating the problematic application.

3. Restart Your Acer Nitro 5

It might sound simple, but restarting your laptop can solve many issues, including camera problems. Restarting clears out temporary system files and refreshes your system. Here’s what to do:

  1. Click the Start button.
  2. Select Power, then click Restart.
  3. Once your laptop restarts, try using the camera again.

If a simple restart doesn’t work, try a more thorough reboot by shutting down your computer completely, waiting a few minutes, and then powering it back on.

4. Update the Camera Driver

Outdated or corrupted drivers are a common cause of camera issues. You can update the camera driver manually through Device Manager:

  1. Press Windows + X and select Device Manager from the menu.
  2. Scroll down to find Cameras and expand the list.
  3. Right-click on your camera (it might be listed as “Integrated Camera” or something similar) and select Update driver.
  4. Choose Search automatically for updated driver software.
  5. Follow the on-screen instructions to complete the update.

If an update is available, install it and restart your laptop to see if the camera issue is resolved.

5. Roll Back the Camera Driver

If your camera started having problems after a recent driver update, rolling back the driver might fix the issue. Here’s how:

  1. Open Device Manager by pressing Windows + X and selecting it from the menu.
  2. Find and expand the Cameras section.
  3. Right-click on your camera and select Properties.
  4. Go to the Driver tab and click on Roll Back Driver (if available).
  5. Follow the prompts to roll back to the previous version.
  6. Restart your computer and test the camera again.

Rolling back the driver can revert any changes that caused the camera to stop working.

6. Reinstall the Camera Driver

If updating or rolling back the driver doesn’t work, try reinstalling it:

  1. Open Device Manager by pressing Windows + X and selecting it from the menu.
  2. Expand the Cameras section.
  3. Right-click on your camera and select Uninstall device.
  4. Confirm the uninstallation and restart your laptop.
  5. Once your laptop restarts, Windows will automatically reinstall the default camera driver.

After the driver is reinstalled, check to see if the camera is functioning properly.

7. Check for Windows Updates

Sometimes, the issue might be related to your Windows operating system rather than the camera itself. Installing the latest Windows updates can resolve many underlying issues:

  1. Press Windows + I to open the Settings menu.
  2. Go to Update & Security.
  3. Click on Check for updates.
  4. If updates are available, download and install them.
  5. Restart your laptop and test the camera.

Keeping your system updated ensures compatibility with hardware like your camera.

8. Disable and Re-enable the Camera in Device Manager

Disabling and then re-enabling the camera in Device Manager can sometimes reset it and resolve any issues:

  1. Open Device Manager by pressing Windows + X and selecting it from the menu.
  2. Expand the Cameras section.
  3. Right-click on your camera and select Disable device.
  4. Wait a few moments, then right-click on the camera again and select Enable device.
  5. Test the camera to see if it’s now working.

This method is especially useful if the camera was previously functioning and stopped working without any clear cause.

9. Check BIOS Settings

In some cases, the camera may be disabled at the BIOS level. To check this:

  1. Restart your Acer Nitro 5 and press F2 (or Del, depending on your model) during startup to enter the BIOS setup.
  2. Navigate to the Advanced or Integrated Peripherals section.
  3. Look for an option related to the camera and make sure it’s enabled.
  4. Save any changes and exit the BIOS.
  5. Once your laptop restarts, test the camera again.

Adjusting BIOS settings can solve problems that aren’t fixable within the Windows environment.

10. Scan for Malware or Viruses

Malware or viruses can interfere with your camera’s functionality. Running a thorough scan with your antivirus software can help identify and remove any threats:

  1. Open your antivirus software and run a full system scan.
  2. If any threats are found, follow the prompts to remove them.
  3. Restart your laptop and check if the camera is working.

If you don’t have antivirus software installed, consider using the built-in Windows Security tool.

11. Use the Windows Troubleshooter

Windows has a built-in troubleshooter that can automatically detect and fix camera issues. Here’s how to use it:

  1. Press Windows + I to open the Settings menu.
  2. Go to Update & Security, then click on Troubleshoot.
  3. Select Additional troubleshooters.
  4. Click on Camera, then select Run the troubleshooter.
  5. Follow the on-screen instructions to complete the troubleshooting process.

The troubleshooter can automatically resolve common issues affecting your camera.

Scroll to Top